Our visitors’ privacy is important to us at Warner
Bros. Entertainment Group[A1] (“we,” “us,” “our”). We
because we are committed to helping our visitors understand what personal
information is collected on our online and mobile websites, services, and
applications (“Site” or “Sites”) and to teaching visitors how to exercise
control over this information while exploring our Sites.
personal information at our Sites where this policy is posted. Some portions of
the Sites may be directed at and may collect personal information from parents,
teens, or other adults. In some cases, these sections may be subject to
presented at the point of data collection.
THE INFORMATION WE COLLECT
Personal Information and Account Registration. To enable visitors to
participate in some of our online and mobile activities, or for us to respond
to their requests, we may ask them to provide us with certain information, such
as their first name, hometown, and an email address. For other activities that
include enhanced interactive features, such as virtual worlds where visitors can
play games, chat with their friends, and redeem virtual items or currency, we
may require the child to choose a screen name and/or create an account with us.
This account may require additional information, such as a username, password,
and other profile information.
Parents, Guardians, Adults and Teens.
For certain activities on our Site and where a visitor indicates to us that he
or she is a child, we may collect information about the visitor’s parent or guardian,
such as the email address of the parent or guardian. We may use this
information to: (1) let the parent or guardian know of the child’s
interest in the activity; (2) ask for the parent or guardian’s permission for
the child to participate in that activity; (3) provide instructions to the
parent or guardian on how to register and activate certain features of their
child’s account; or (4) store the parent or guardian’s email in “hashed” or
protected format (e.g., translated into a string of letters or numbers that
don’t identify the individual) to help with account maintenance, such as to
retrieve a lost password. On certain portions of a Site with activities
directed to our adult and teen visitors, we may collect additional information
from them such as a full name, address, email address, telephone number, or
other information related to the activity. Similarly, certain portions of a
Site may permit adults and teens to participate in interactive features that
involve third parties, such as sharing content via social media accounts,
interacting with social media plugins, or logging on via other third party
platform accounts. When an adult or teen uses such social media platforms and
plugins, some social media account information may be shared with us, such as a
user name and other profile information.
Purchases and Transactions. We may
also offer parents and other adult visitors the opportunity to make purchases,
such as a membership privileges, virtual items and currency for use within our
Sites and online games, merchandise, or gifts for themselves, friends or
family, or to enable participation in certain interactive features. In such
cases, we may require the parent or adult to provide a full name, billing and
mailing addresses, email address, telephone number, and a credit card number.
For orders shipped to a third party, we will also need the recipient’s name and
mailing address. On occasion, we might solicit additional voluntary information
regarding shoppers’ personal shopping preferences. Purchase transactions
involving a credit card charge should be completed by a parent or guardian and
are governed by our general Warner Bros. Privacy
Communicating with Others. On some
areas of our Sites, visitors may want to communicate with their friends or tell
their friends about our Site, so we may ask them to provide personal
information about other people. This is usually limited to a first name and
email address. This information is used solely to respond to the visitor’s
request and is deleted from our system once the message is sent. Some
Sites allow visitors to chat with friends in a way that displays their
communications to other users of the Site. These Sites generally allow
child visitors to select pre-populated phrases or otherwise make use of tools
or processes to filter and monitor chat messages written by the visitor.
If these tools detect personal information that a child visitor is trying
to post personal information online, we will take reasonable measures to delete
this personal information from the child’s postings before they are made
Device and Usage Information. We
also collect certain information automatically when visitors use our Sites,
such as the type of computer, device, mobile operating system (e.g., Windows or
Mac OS) and browser (e.g., Firefox, Internet Explorer, mobile Internet browser)
used to access our Site, mobile carrier, domain name of the Internet service
provider (e.g., AT&T, Earthlink), certain identifiers (such as unique
device identifier, IP address, and mobile device IP address), usage information
(such as page requests and average time spent on our Site) and other
information described in this Policy to help us support the internal operations
of the Site. See also the COOKIES AND
OTHER TECHNICAL INFORMATION[A8] section below.
Push Notifications. Visitors may
choose to receive push notifications from a mobile app. Visitors can always
manage their push notification preferences at any time by adjusting the
settings for the app on their mobile device.
Contact Us. If a visitor chooses
to contact us via email or through a customer support form, we may ask for
certain personal information, such as name and email address and information
regarding the inquiry. Once we have fulfilled the visitor’s request, we
will delete the personal information.
HOW WE USE INFORMATION COLLECTED ON THE SITE
Providing our Products and Services. In addition to providing our
products, programs, and services, and any other purposes described in this
information in connection with activities for other internal purposes, such as
to enable them to subscribe to our online newsletter, to enter one of our
sweepstakes or contests, to express their opinions on various topics, to play
games and communicate with their friends, and to offer other features,
products, programs, and services that we believe may be of interest. We also
use the information that we collect to support our internal operations,
including personalizing content and experiences for Site visitors, improving
and personalizing the design and content of our Sites, and analyzing site
usage. We may use the information we collect to prevent potentially illegal or
offensive activities or to enforce our rights or the rights of other visitors
or third parties. We also may use the information pursuant to appropriate
HOW WE SHARE INFORMATION COLLECTED ON THE
Service Providers. Sometimes we use agents, contractors, or other
service providers to provide services on our behalf to our visitors, such as
providing visitors with virtual currency they may have purchased, redeeming
points for virtual items or products, sending merchandise visitors have
ordered, sending emails on our behalf, or helping us administer and fulfill
prizes for a promotion, contest, or sweepstakes. In these cases, we require
service providers to protect the confidentiality and security of the personal
information. We may also use service providers for activities in support of
internal operations, such as to perform analytics.
Co-Sponsors. Some of our Sites, or
portions of our Sites, may be co-sponsored by one or more of our business
partners who may also collect or have access to visitors’ personal information.
If this is the case, we will provide a notice at a point where the personal
information is collected on the Site or upon download of the mobile app.
External Links. Our Sites may
contain links to third party websites, services, and applications whose
information practices may be different from ours. Following these links may
take the visitor to third party websites, services, and applications that may
offer content or games, or conduct contests or sweepstakes that are separate
from our Sites. If visitors are interested in these third party offerings, they
should consult the privacy notices for the relevant third party, since those
may follow different procedures.
Interactive Features for Teens and Adults.
When teen or adult visitors use social media platforms and third-party plugins
on our Sites, the third parties who provide those features may be able to
collect and use information about the visitor and activity on our Sites,
including notifying the visitor's connections on the social media platform, in
accordance with their own privacy policies. We recommend that visitors review
these third-party privacy policies for more information about their information
Legal Process, Law Enforcement, and Corporate
Transactions. We and our agents, contractors, and service
providers may disclose information we maintain when required to do so by
applicable US or other law, for example, in response to a court order,
subpoena, legal process, or other claim or inquiry. We also may disclose such
information in response to a US or other law enforcement agency’s request or
where we believe it is necessary to investigate, prevent, or take action
regarding illegal activities, suspected fraud, situations involving potential
threats to the rights, property, or physical safety of any person, violations
governing our Sites and applicable laws, or as otherwise required or permitted
by US or other law or legal requirements. In addition, we may transfer
information about our visitors in the event of a business transaction, such as
if we or one of our business units or our relevant assets are acquired by, sold
to, or merged with another company.
With Consent. We may disclose
visitors’ information for any other purposes pursuant to appropriate consent or
at their direction.
COOKIES AND OTHER TECHNICAL INFORMATION
Cookies. At some pages of our Sites, we, our service providers, and
other third parties may use a software technology called “cookies” or similar
technologies to support and enhance visitors’ online experiences. We place
cookies on a visitor’s computer browser or device when they visit our Site so
we can store their preferences and analyze their use of the Site, such as how
many times someone visits our Sites and various sections of those Sites.
Some of our Sites may use locally stored objects
(sometimes referred to as “Flash cookies”) for Adobe’s Flash player and similar
applications, in order to provide certain content, such as video on demand,
video clips, or animation. This technology may also remember settings, such as
screen size or font selection. Flash cookies are not managed through a
visitor’s web browser, but Flash management tools can be accessed from Adobe’s
web site[A9] .
Other Tracking Technologies. We,
our service providers, and other third parties also may use clear gifs (a.k.a.
“web beacons”), images, or scripts placed on a web page or device to collect data,
such as the number of visitors to a web page or app, or to deliver a cookie or
other content to a visitor’s browser or device.
Choices Regarding Cookies and Tracking Technologies.
For more information about cookies and how browser settings can be changed to
reject them, visitors should go to their Site browser’s Help menu. If a
visitor decides not to accept cookies from our Sites, that visitor may not be
able to take advantage of all of the features of our Site. By using the
Sites without rejecting cookies and similar online technologies, visitors
consent to our use of such technologies to collect and process information. We
do not currently take actions to respond to Do Not Track signals because a
uniform technological standard has not yet been developed. We continue to
review new technologies and may adopt a standard once one is created.
Google Analytics, one of our service providers,
provides its own opt-out process. Visitors can find out more information about
Google Analytics’ cookies here[A10] . Visitors can control
the use of Google Analytics relating to their use of our Sites, by downloading
an installing the browser-plug in available here[A11] .
We operate globally, so it may be necessary to transfer any information we
collect via these Sites internationally. In particular, the information
provided will likely be transferred to and processed in the United States by
us, our agents or service providers. The data protection and other laws of
other countries, such as the United States, may not be as comprehensive as
those in the visitor’s home country. By using this Site, visitors consent to
the collection, international transfer, storage, and processing of their
provided at the time the information is collected.
OUR COMMITMENT TO SECURITY
We maintain procedures intended to safeguard and help prevent unauthorized
access, maintain data security, and correctly use the personal information we
collect at our Sites. Personal information collected at the Sites will
not be stored for longer than is reasonably necessary for the purposes
for the purposes of complying with our legal obligations, resolving disputes,
enforcing our agreements, or responding to visitor requests.
CHOICES; QUESTIONS; CONTACT
Visitors, including parents and guardians of child visitors, with questions or
personal information collected on the Sites, have this information deleted, or
request that there be no further collection, use, or disclosure of this
information can contact us using the information below.
If a visitor no longer wishes to have information
collected by an application installed on the mobile device, they may uninstall
the application by using the standard uninstall processes available on the
mobile device or via the mobile application marketplace or network.
Warner Bros. Entertainment Inc.
Attention: Chief Privacy Officer
4000 Warner Blvd., Bldg. 167
Burbank, CA 91522
NOTIFICATION REGARDING UPDATES
visitors about material changes to our privacy practices by placing a notice on
guardian an email message. We encourage visitors to periodically check back to
review this policy to understand our current privacy practices.
Date Updated: December 16, 2015
Warner Bros. Entertainment Group companies that agree
users on our Web site (even from users based in a different territory) and may
a list of some of the Warner Bros. Entertainment Group companies that currently
may market to our users in this way. We may update this list from time-to-time,
so please check back periodically to keep up-to-date.
New Line Productions, Inc.
Telepictures Production Inc.
TMZ Productions Inc.
WB Games Inc.
Warner Bros. Animation Inc.
Warner Bros. Digital, a division of Warner Bros. Technical
Warner Bros. Consumer Products Inc.
Warner Bros. Digital Distribution, a division of Warner Bros. Home
Warner Bros. Distributing Inc.
Warner Bros. Entertainment Inc.
Warner Bros. Interactive Entertainment, a division of Warner Bros. Home
Warner Bros. International Television Distribution Inc.
Warner Bros. Pictures, a division of WB Studio Enterprises Inc.
Warner Bros. Studio Facilities, a division of WB Studio Enterprises Inc.
Warner Bros. Technology Solutions, a division of Warner Bros. Entertainment Inc.
Warner Bros. Worldwide Television Distribution Inc.
Warner Bros. Television, a division of WB Studio Enterprises Inc.
Warner Bros. Television Group
Warner Home Video, a division of Warner Bros. Home Entertainment Inc.
Below is a list of some of the Time Warner companies that are affiliated with
the Warner Bros. Entertainment Group companies and with whom we may share
information we collect at our Sites. We may update this list from time-to-time
with additional Time Warner companies, so please check back periodically to
The Cartoon Network, Inc.
Home Box Office, Inc.
Time Warner Inc.
Turner Broadcasting System, Inc.